Last updated: 2026-08-19
Digital delivery
Because the Starter Kit is a digital product that can be accessed immediately, purchases are generally final once download access has been successfully delivered.
When to contact support
The live site should publish a support email before checkout is enabled. Reasonable requests should be reviewed promptly and handled in accordance with applicable law and the payment provider's requirements.
- You were charged more than once for the same purchase.
- The download link did not arrive or does not work.
- The delivered file is corrupted or materially different from the product description.
- Another reasonable issue prevented you from accessing or using the purchased files.
Customer support: nathan.b.klingensmith@gmail.com